At Natural Stone, we take great pride in providing excellent customer service to our customers. You can always pick up the phone to speak to a member of our team to find out more or get advice.
People are an important part of our business, so for our next blog post we thought it would be nice to introduce you to the members of our team at the showroom, Derek, Yvonne, Chris and our new member of the team, Matty. Between us, we handle all enquiries, arrange all projects and send out the free samples you can request on online.
Meet the team below, we have asked them some difficult questions for your enjoyment!
Name: Derek Burt
Role at Natural Stone: Founder and manager, I’ve been in natural stone as long as I can remember and love my job and our great team
Favourite part of my job: Well there are a few including travelling to Italy a lot to select materials, but for me it has to be seeing the finished job and knowing that we have helped the customer with improvements to their homes that they will enjoy for many years.
Favourite songs: Again I have a few for different reasons but let’s say "Overjoyed’ by Stevie Wonder and 'Somewhere Only We Know' by Keane
Favourite holiday: Honeymoon in the Maldives can’t be beaten (I hope Yvonne says the same)
Favourite Natural Stone product: Easy – White Carrara marble. That’s why we designed a huge tribute to this material in our showroom Entrance Lobby which includes a 12 foot high quarry photograph and a 2 tonne block of marble
Name: Yvonne Burt
Role at Natural Stone: Accounts, packaging and postage of samples and anything else that needs doing!
Favourite part of my job: I love to see the product in its bare state especially if we get the chance to travel to Italy/Portugal/Switzerland as we have in the last couple of year’s. Then the design and transformation in the end result - I don’t get to see every job in person but I do definitely look forward to seeing the photographs.
Favourite song: Lots of favourite songs! I am a big Robbie Williams fan… It has to be ‘Angels’ for me. Also ‘Somewhere only we know’ by Keane
Favourite holiday: ‘Kuramathi Island’ in the Maldives, paradise!
Favourite natural stone product: Blue Moleanos limestone, we have this at home and I love it especially with the underfloor heating
Name: Chris Brown
Role at Natural Stone: I work fully in the showroom and take on a number of roles, mostly preparing quotations and dealing with customers
Favourite part of my job: Happy customers
Favourite song: I am a bit of a music geek so its a tough one. Canon in D by Pachebel, or ‘Don’t look back into the sun' by the libertines, for now. I will change my mind as soon as I click send!
Favourite holiday: Venice, amazing place
Favourite natural stone product: Tasso. No two pieces are the same!